The Business Performance Improvement Resource, BPIR.com, is the "essential internet resource for performance improvement".

It is a global best practice web site resource developed by COER for employees, managers and business leaders who want to add to their expertise and improve the performance of their organisation. It is also a tremendous research tool for researchers, consultants and policy advisors.

• Need help with a particular problem?
  
  Search its case studies for organisations that have tackled similar issues. For instance, if you have a customer survey to develop, read first about how other organisations have designed their surveys and learn from their experience.
• Need to scan the environment for a planning session?
  Carry out desktop research across its article database of more than 600 business periodicals.
• Trying to decide on an improvement approach?
  Choose from more than 700 strategies, tools and techniques, and read expert opinion on their use.
• Need to find a benchmarking partner?
  Look first in our award winner database for world-class companies.
• Having trouble designing/reviewing a performance measurement system?
  Use our unique business excellence model criteria categorisation system to identify appropriate measures.
• Want to develop personally? Grow your own value to employers by learning about ways to improve organisational performance, or undertake one of our personal development self-assessments in areas such as time-management, delegation skills or coaching skills.

For more information visit www.BPIR.com, where you can, FREE OF CHARGE:

• read a collection of Management Brief Reports on almost 50 topics
  (including benchmarking, business excellence and TQM)

• sign up to the BPIR's Newsletter

• find out about the latest events in quality and business improvement around the world.

BPIR was the concept of Dr Robin Mann. Working with Steve Welch the concept became reality in April 2002. Since then, thousands of individuals and organisations have become members. In 2006, BPIR.com Ltd was formed and spun-out of COER Massey University as a new commercial venture. Dr Robin Mann and Steve Welch are the directors and equal partners of the company.