The New Zealand Benchmarking Club is a joint initiative that is managed by the Centre for Organisational Excellence Research (COER) (Massey University), and supported by the New Zealand Business Excellence Foundation (NZBEF). The Club is comprised of eighteen New Zealand-based organisations that are striving to meet the Club’s vision of “World-class performance by members and widespread adoption of excellent business practices within New Zealand”. The format of the Club, its procesess, values, and the total commitment of its member organisations to “working together” are believed to be unique in the business world.

The Club’s innovative processes are centred on benchmarking and the Baldrige Criteria for Performance Excellence (CPE), and include workshops for sharing best practices, workgroups for undertaking focused benchmarking studies, benchmarking training, production of best practices reports, an annual business excellence assessment and access to www.BPIR.com. The manner in which these services are integrated together and supported by inclusive strategy that fully involves members, helps to ensure that the Club provides a fast-track route to sustainable world-class performance levels.