|
COER
/ NZBC Publications
Please
visit individual researchers’
pages to see full listing. Below are just a few of our
publications that are of general interest.
Centre
for Organisational Excellence Research (COER News)
Mann,
R.S. (2003). COER News, February 2003, Issue 3. Centre
for Organisational Excellence Research, Massey University,
Palmerston North, NZ. (PDF
Version)
Mann,
R.S. (2002). COER News, July 2002, Issue 2. Centre
for Organisational Excellence Research, Massey University,
Palmerston North, NZ. (PDF
Version)
Mann,
R.S. (2002). COER News, January 2002, Issue 1. Centre
for Organisational Excellence Research, Massey University,
Palmerston North, NZ. (PDF
Version)
Leadership
New
Zealand Benchmarking Club (2003). Developing Leadership
Capability - Best Practice Report, Issue 2 of Best Practice
Series, March 2003, Palmerston North: COER Publication (Massey
University) - ISBN 0-9582424-1-0: COST $NZ750.00, Free NZ
Bench Club members (For information about obtaining a copy
of this document email: R.S.Mann@Massey.ac.nz)
Strategic
Planning
New
Zealand Benchmarking Club, (2003). Best Practice Report
(forthcoming)
 Customer
and Market Focus
New
Zealand Benchmarking Club, (2002). Customer Focused Culture
– Best Practice Report, Issue 1 of Best Practice Series,
November 2002, Palmerston North: COER Publication (Massey
University). ISBN 0-9582424-0-2: COST $NZ750, Free to NZ Bench
Club members. (For information about obtaining a copy of this
document email: R.S.Mann@Massey.ac.nz)
Information
and Analysis
Mann, R.S. Pellegrino, J.M. and Welch S. J. (2002). Survey
Findings on the Use of Performance Measurement Systems in
New Zealand, April 2002, Palmerston North: COER Publication
(Massey University. - COST $NZ50.00, Free to NZ Bench Club
members. (For information about obtaining a copy of this document
email: R.S.Mann@Massey.ac.nz)
Human
Resource Focus
Process
Management
New Zealand Benchmarking Club (2003). Project Management
Best Practice Survey Feedback Report, February 2003,
Palmerston North: COER Publication (Massey University). COST
$NZ50.00, Free to NZ Bench Club members. (For information
about obtaining a copy of this document email: R.S.Mann@Massey.ac.nz)
Other
Bartley, B.S, Mann, R. S. and Pellegrino, J. M. (2002). What’s
Hot and What’s Not – Reporting the Results of
a Survey of Performance Improvement Techniques, July
2002, Palmerston North: COER Publication (Massey University).
(For information about obtaining a copy of this document email:
R.S.Mann@Massey.ac.nz)
|
|
