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STEVE WELCH

Title: Director - BPIR.com

Role within COER
Director, www.BPIR.com
Benchmarking Facilitator, NZ Benchmarking Club

E-mail s.j.welch@massey.ac.nz

Telephone number +64 6 350 5921

Qualifications
Master’s Deg. – Performance measurement and Business Excellence Massey University, NZ In progress
Diploma units in Data Modelling & Relational Database – Logical Design South East Metropolitan College, Aus 2000
B Eng. (Elect) Open University, Aus 1995Unfinished
HNC in Microelectronic Engineering Plymouth College of Further Education, UK 1987
HTEC Aerospace Studies RAF No 1 Sch Trade Trg Unit, UK 1981
ONC Mechanical Engineering Staffordshire Technical College, UK 1980
GCE ‘A‘ Levels – Maths, Physics, English School 6th Form 1978

Experience overview

Various countries 1980 - 87
RAF Aerospace Electronics Maintenance engineer and later, aircrew.

United Kingdom 1987-94
Director of Viewcross Personnel - supplying production, planning, and support engineers to the Aerospace industry.
Also filled various roles as Draughtsman and Production, Planning, and Support Engineer during this period as necessary.

Australia 1994-2000
Project work in Management/Design/Draughtsman capacities in the following industries:
bullet point Aerospace
bullet point Mining
bullet point Structural steel
bullet point Oil & Gas
bullet point Telecomm
bullet point Ship building

Malaysia 1998
Commissioning Engineer and Training Facilitator - CNC machinery

New Zealand
bullet point2000 - 2002
Project Leader - Benchmarking and performance Improvement Resource (www.bpir.com)

bullet point2001
New Zealand Business Excellence Award Evaluator

bullet point2001- Current
Benchmarking Facilitator for COER's NZ Benchmarking Club.

bullet point2002 - Current
Director of www.bpir.com

Areas of expertise
Baldrige, Performance Measurement, Strategic alignment, leveraging technology

Professional/research interest
Performance Measurement systems, worker motivation and retention

Career highlights
bullet point Aircrew training
bullet point Completion of offshore integrity project for BHP
bullet point Finalising designs of innovative twin seat carbon fibre aeroplane "Eagle"
bullet point Completion of first formal Business Excellence evaluation
bullet point
Launch of www.BPIR.com

Selected/recent publications

Welch, S.J. and Mann, R.S., (2001), The Development of A Benchmarking And Performance Improvement Resource, Benchmarking: An International Journal, Vol 8, Issue 5, Emerald, Bradford.

Personal interests/hobbies
Friends, wildlife, golf, soccer, networking, cars

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Steve Welch