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VIRGIL TROY Title: PhD Researcher Role within COER Customer & Market Focus Workgroup Facilitator, PhD research candidate E-mail
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Telephone number +64 6 834 1996 Qualifications
BBc (Bachelor of Broadcasting Communications) New Zealand Broadcasting School, Christchurch Institute of Technology, 2002
MBA with distinction (Master of Business Administration) Graduate School of Business, Massey University, 2002 Areas of expertise
Customer Service/Relationship management, Sales Strategies and Sales Management/systems. Management Training Professional/research interest
Customer service/relationship management, sales strategiesand sales management systems Career highlights:
15 years within the broadcasting industry, founded private radio station, established private consultancy business Personal interests/hobbies Karate Instructor, regular writer/contributor to New Zealand’s National Martial arts magazine
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