Page Last Updated
20 October, 2006

Notes for Speakers

Over 150 papers have been accepted for presentation at the Congress. These will provide practical examples of best practices or describe the role of a business practice in building organisational capability. The themes for the Congress are related to the Baldrige Criteria for Performance Excellence as the The Business Capability Partnership has selected this model as the building block for developing businesses in New Zealand.

Final papers need to be sent to paper@worldcongressnz.com by 1 November for inclusion in the proceedings and to be considered for a best paper award and your powerpoint presentations to presentation@worldcongressnz.com by 16 November. For further details refer to the Manuscript Guide and Powerpoint Presentation Guide.

Best Paper Award

There will be awards for the best three papers.

Best Paper Award

• 1st Prize:  $NZ 1,000
• 2nd Prize: $NZ 500
• 3rd Prize:  $NZ 250

The best papers are being sponsored by National Student Relations, Massey University, www.massey.ac.nz <http://www.massey.ac.nz/> . The award winners will be announced at the Congress dinner.

Congress Themes

LEADERSHIP

1. Leadership (vision, values, developing leaders, ethics, governance)
2. Social and environmental responsibility (surpassing regulatory requirements/engaging with the local community)

STRATEGY

3. Strategic planning and deployment

CUSTOMER AND MARKET FOCUS

4. Understanding customers, building customer relationships, marketing

MEASUREMENT, ANALYSIS AND KNOWLEDGE MANAGEMENT

5. Performance measurement (selecting measures, analysis, reporting, balanced scorecard, triple bottom-line)
6. Benchmarking (performance and best practice benchmarking)
7. Knowledge management and information technology

PROCESS MANAGEMENT

8. Process management and improvement (six sigma, quality control, quality assurance, and quality management, safety)
9. Innovation (in products/services and processes)
10. Supplier relationships and partnerships
11. Standards and certification (IS0 9000, IS0 14000 etc)

HUMAN RESOURCE FOCUS

12. Education, training, development and learning
13. Employee teams, empowerment, motivation, and satisfaction

DEVELOPING BUSINESS CAPABILITY

14. Business excellence assessments, awards and models
15. Developing management and organisational capability

HEALTH STREAM

16. Papers addressing themes 1 to 15 which are focussed on the Health Sector.

Presentation Format

The language of the World Congress is English only. Presentations will either be Full presentations (20 to 30 minutes including questions and answers) or Overview presentations (5 to 10 minutes excluding questions and answers). For precise information on the length of your presentation please refer to the Congress Programme.

Key Dates - 2006