Manuscript Guide

Full papers need to be submitted by
1 November, 2006.

General Review Criteria

Must show examples, practical applications, cause and effect, case studies
Should be original material
Should be relevant to a business audience
Must have a well-defined focus within one of the Congress themes and be focussed on business improvement / business capability building / best (or good) practices
Technical content should be appropriate and used correctly
Content should advance the management and quality profession and body of knowledge
Those selected as speakers must submit a final paper and PowerPoint file for inclusion in the conference proceedings.

Instructions for Creating Manuscripts

Authors of invited and contributed papers are requested to format their manuscripts as follows:

Congress theme:	Indicate the Congress theme/area(s) which your paper is most aligned to? The Congresses 16 themes/areas are shown on the Call for Papers web page.
Paper or Abstract?	The maximum length of a paper is 8 pages (excluding references and appendices). In addition an abstract should be provided of between 150-200 words. If you are only submitting an abstract then it should be up to 500 words in length. Final papers/abstracts need to be submitted by 1 November 2006 for inclusion in the proceedings and to be considered for a best paper award (sponsored by National Student Relations, Massey University).
Paper size:	Letter Size (North American Standard), A4
Page setup:	Top margin 2cm, bottom margin 2cm, right and left margin 2cm.
Page 1 - Title of the paper:	0.8cm from top margin, adjusted left. (Times New Roman, 18 pt, bold)
Page 1 - Name(s) of the author(s):	(First name, last name) adjusted left. (Times New Roman, 12 pt, italic)
Page 1 - Address(es) of the author(s):	Adjusted left, line spacing single, -Position, Institution, Department, Street address, city (with Postal Code), Country, E-mail Address. (Times New Roman, 12 pt italic)
Page 1 - Abstract	This should be a summary of the paper describing its purpose; methodology/approach; findings; research limitations/implications (if applicable); practical implications (if applicable); and, the originality/value of paper.
Page 1 – Bios of Authors	Provide short bios of the authors – necessary for the chair for the session. Up to 125 words.
Page 1 – Presentation experience	Please state your previous presentation experience at seminars or conferences or business events e.g. your 5 last presentations. Up to 100 words. If you have limited presentation experience please do not be discouraged from submitting a paper. This information will help us to arrange sessions specifically for new presenters that wish to share their work.
Pages 2-9 Content of paper	Contributors should specify the practical implications of their work. They should specify: background and content; objectives, i.e. what you were trying to do; the salient events; the results, and how they were obtained; and the implications for others (how can businesses learn from this). As a guide focus on operational strategies, innovative practices, models, tactics, metrics, and measurement methods addressing how to make improvements happen (including lessons from unsuccessful initiatives). Ensure that your paper fits at least one of the Congress themes. Whilst more conceptual / vision pieces are welcome, they generally will comprise a minority of the Congress presentations.
Body of text:	Line spacing single, adjusted left, indent: first line 1cm. (Times New Roman 12pt)
Formulae:	2cm from the left margin with identifying numbers on the left in round parentheses, adjusted left.
Subtitles:	Numbered by Arabic numerals, adjusted left. (Times New Roman, 12 pt bold)
Table titles:	Above the table, numbered by Arabic numerals, adjusted left.
Tables:	Should be typed as part of the text.
Graph or figure titles:	Under the graph or figure, numbered by Arabic numerals, adjusted left.
References:	References should be indicated in the typescript by giving the author's name, with the year of publication in parentheses. If several papers by the same author and from the same year are cited, a, b, c, etc. should be put after the year of publication. The references should be listed in full at the end of the paper in the following standard form: Deming, W.E. (1986) Out of the Crisis (Cambridge, MA, MIT Centre for Advanced Engineering Study). Kondo, Y. (1990) Emphases of Japanese total quality management in the 1980s, Total Quality Management, 1(4), pp. 23-32. Marquart, I.A. (1989) The link between total quality improvement and market orientation, in: M. Guiry (Ed.) Quality and Customer Service: The Critical Focus for a Firm, pp. 15-25 (Cambridge: Marketing Science Institute Conference).
Microsoft Word:	The manuscript of the paper should be created by using Microsoft Word.
File name:	yourname_manuscript_ver01.doc If you revise this file at later stage please update the version number, as shown below: yourname_manuscript_ver02.doc
Submit:	The paper should be submitted to the local organizing committee by e-mail at: paper@worldcongressnz.com

Publication of papers:

All speakers are eligible to have their papers published in the Congress proceedings.

All authors whose names appear on the published final papers will be required to sign a license agreement that allows the World Congress to:

Include their papers in the Congress Proceedings
Sell their papers as single reprints
Include their papers in other journals and publications
Give permission to others wishing to reprints the text.

Up to 30 papers will also be published in the Total Quality Management and Business Excellence Journal provided the authors can meet the rules of revision suggested by referees and publication deadlines. Observance regarding guidelines on length and format etc must be followed. Papers from practitioners or those working in partnership with service industries, health care medical facilities, hospitality industries, banks, retail outlets, supply chain and utility industries including the government organizations, educational institutions, dot-com industries and, research and development and non-profit organizations are particularly welcome.

If you have any questions, please contact us by email at: enquiry@worldcongressnz.com