At COER we undertake benchmarking, business excellence research and consultancy.
COER consists of three entities:
- COER Massey University is the research arm and focuses on
"Acquiring Knowledge". - BPIR.com Limited is the knowledge transfer arm and focuses on
"Best Practice Sharing". - COER Limited is the consultancy arm and focuses on "Applying Knowledge".
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Latest News
- South African Quality Institutes latest news
- Book release: Be a Frontline H.E.R.O.
- BPIR.com Newsletter: June 2019
- Best Practice Report: Leadership: Vision, Mission, and Values
- Best Practices Identified Along the Way
- Spotlight on 2018 Baldrige Award Recipient Leaders: IPM’s C. Richard Panico
- Spotlight on 2018 Baldrige Award Recipient Leaders: Donor Alliance’s Sue Dunn
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Professionalism
We pride ourselves on our professionalism.We promptly reply to queries, communicate regularly with our customers on the progress of projects, and go the extra mile to produce high quality research and business output.
Working Together
We are willing to share and assist others, to work as a team, to establish partnerships where appropriate. We respect confidentiality.
Leadership
All of COER's team work to develop expertise and leadership abilities in their research/professional duties. At COER we strive to be recognised as having visionary ideas and innovative work.
Applied Research
We focus on research that adds new knowledge and is likely to be applied by businesses. We are also committed to publish frequently and share knowledge.