This information is from our last conference held in 2004: Australasia’s Inaugural Benchmarking Conference
Next Conference: 2006/2007

Proven Steps for achieving competitiveness, today and tomorrow

Auckland, New Zealand,
Conference 16, 17 March, Workshop 18, 19 March

Brought to you by the Centre for Organisational Excellence Research, Enterprising Manukau, Ministry of Economic Development, New Zealand Business Excellence Foundation and SAI Global Professional Services.

Why spend time in re-inventing the wheel
when you can learn from the experience of others?


  • what benchmarking is
  • how benchmarking is key to achieving business excellence
  • how to apply benchmarking to achieve significant improvements in business results
  • where to look for benchmarking and performance improvement information
  • many practical ideas and best practices in all areas of management (such as Leadership, Strategic Planning, Customer & Market Focus, Performance Measurement, and Human Resource Focus).
  • from business excellence award winners from New Zealand and Australia

International and national experts will show how you can improve your business performance and, ultimately, your financial results.

Dr Robert Camp the conference keynote speaker and facilitator of the workshop, is a renowned authority on benchmarking. He has published 3 books (including the first ever Benchmarking Book in 1989) and numerous articles. His benchmarking approach and methodology are used worldwide. Dr Camp created the successful benchmarking programme for Xerox, helped to establish the International Benchmarking Clearing House, and is currently the Chair of the Global Benchmarking Network.


All delegates receive a complimentary copy of the “Global Benchmarking Network Review, 2003/04”

All delegates have the opportunity to register at a 25% discount for the Benchmark Index Programme to be launched at the conference. This programme will help your organisation understand how it compares on a size, sector, industry, national or global basis and what steps are recommended to improve your competitiveness.

Delegates attending the workshop receive a complimentary Best Practice Report on either “Customer Focused Culture” or “Strategy Deployment” containing best practices from NZ and international organisations (usual price >$250 each).

Organised by the Centre for Organisational Excellence Research with support from our conference partners the New Zealand Business Excellence Foundation, Enterprising Manukau, Ministry of Economic Development and SAI Global Professional Services.





“Fast-growth companies who used a benchmarking database to measure business performance against their peers achieved 69% faster growth and 45% greater productivity over those who did not”.
Pricewaterhouse Coopers 2002 "Trendsetter Barometer" survey
Keep Informed
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NZ Institute of Management
Quality Society of Australia
Australian Organisation for

Smart Manukau
Unlimited Magazine
Farmers Mutual
John Robertson & Associates
Industry Training Federation
EMA Northern
New Zealand Quality College
Enterprise North Shore


Conference Flyer
    If you would like to print out general information on the conference then download our conference flyer and to register print out the registration form or join on-line.